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Launch Wolfram CDF player?

Posted 12 days ago
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Hello

I download Wolfram CDF Player Version 11.3.0 for Windows 7/8 from the Wolfram website and the installer downloaded. But when I tried Io click the installer a few seconds later it opens a popup saying "Timeout waiting for windows to load"/ I have plenty of hard disk space and do not understand what the issue may be. Can someone help?

Thank you Violet

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