Hi. It sounds like your version is working.
What I had to do for the Mac, and it appears to work, was the following...
Get["EntityFramework`"]
However, entering that command now doesn't seem to do anything for me at the moment. Perhaps it is because it's working. Perhaps when it was broken/missing, it triggered a refresh. I don't know.
Then, when I entered the following, it rebuilt the data interface.
EntityValue[]
Support told me they are aware of the issue, at least for the Mac. I'm not sure of Windows versions.