# Can't insert citation

**URL:** <https://community.wolfram.com/t/cant-insert-citation/20244>\
**Category:** Questions\
**Tags:** mathematica, computational-notebooks\
**Created:** [July 5, 2022, 1:49am UTC](https://community.wolfram.com/t/cant-insert-citation/20244 "2022-07-05T01:49:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![predecessor77](https://yyz1.discourse-cdn.com/wolfram/user_avatar/community.wolfram.com/predecessor77/32/6262_2.png) [@predecessor77](https://community.wolfram.com/u/predecessor77)\
**Post date:** [July 5, 2022, 1:49am UTC](https://community.wolfram.com/t/cant-insert-citation/20244/1 "2022-07-05T01:49:06Z")

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I have Mathematica 13.1, and EndNote 20 installed on Windows 11.  
According to the documentation, if EndNote is running, I should be able to insert bibliographic references into the text cells of the notebook.  
However, when I select sequentially

Insert → Citation → Bibliographical Note

What appears is a blank window screen.

Is there a solution to this problem?

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<div class="post-metadata">

**Author:** ![waterglass](https://yyz1.discourse-cdn.com/wolfram/user_avatar/community.wolfram.com/waterglass/32/26563_2.png) [@waterglass](https://community.wolfram.com/u/waterglass)\
**Post date:** [July 5, 2022, 2:48am UTC](https://community.wolfram.com/t/cant-insert-citation/20244/2 "2022-07-05T02:48:04Z")

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HI Tsai,  
I used EndNote 4.0.2 and Mathematica 9 or 10. I don’t recall exactly. It worked great. I found that citation would use a new reference number for reused citations and would not build the Bibliography correctly after using an updated version of Mathematica. With Mathematica 13.0.1, EndNote 4 no long responds properly. I use Zotero now and created a bibtex file. Mathematica 10-13 just gives an error message when reading my bibtex file. I think it get errors when tittles use LaTeX equations. I haven’t been able to track it down even with the help of text support. It’s disappointing since it a very useful function when it works.
