Both of these commands work fine in v11.1 on Windows 10 (64-bit). Both statements make calls to the Wolfram servers to gather data, so may seem a bit sluggish depending on your connection.
What version of Mathematica are you using and what operating system are you running on? Did you notice whether your computer was contacting the Wolfram servers?
I don’t have experience with the Wolfram Cloud, but I can’t imagine your statements not running properly. May be time to send an email out to technical support.