Frequent Mathematica 10.0.1.0 Crashes

Questions
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1

I hope these questions are appropriate.

I just got MMA V 10.0.1.0 and it is crahsing frequently. I am running x86, Windows 7.

If I enter commands that are directed at WA, for example = y’’ -2 y’ + 3 y = 0 (the first equals is to direct at WA - I attached a screen shot).

When I do this several times and click on the expand result (plus sign in top right), I frequently get a crash.

Any patches or ideas as this is incredibly annoying and all from the session is lost (is there a way to revert back to 9 and get a refund for 10 as this is just too unstable for my liking)?

Regards

2

i ran your query in wolfram program cloud. see if it can help you. the output is also attached

3

Thank you.

If you look at my input, do you notice the spaces between variable names?

Those are critical.

I do not have that issue as this is a simple example.

My problem is frequent crashes when I click on the expand (+ in the RHS of the graphic).

4

A really basic test for strange behaviors is to reset initialization files, in case one was damaged.

See Wolfram Support Quick Answers: How do I fix common problems by resetting Mathematica 14.0 to its default configuration? . Note that Control+Shift will clear the list of recently opened notebooks and

global preference settings. A milder form is to hold down just the Shift key as Mathematica starts.

To ask about a refund or reverting to v9, contact Customer Service. 1-800-WOLFRAM, info@wolfram.com

5

A developer requests,

A dump from between the appearance of the error window and shutting
down Mathematica completely (i.e., while the Application Error window
is open) would be very helpful in diagnosing the cause.

A screen shot of how to get a dump via the Task Manager is below.
With the Processes tab, find the Mathematica.exe line, right-click on
it, and in the pop-up menu click on Create Dump File.

This will probably be too big to send by email. It can be uploaded
via http://upload.wolfram.com/. For the “Recipient:” field, put
“support@wolfram.com”. In the “Additional notes:”, mention this
Community thread number, 360569.

TaskManDump.jpg
TaskManDump.jpg587×459 97.6 KB

6

Note that the original poster was not running that command as a direct input to Mathematica. Rather, they were using the natural language input functionality:

http://www.wolfram.com/language/fast-introduction-for-programmers/natural-language-input/

To the moderators… note how this post does not format properly.

7

Sorry. I manually spread it out a little for readability.

Fortunately for us, only two Community members are having this trouble today. Developer is investigating.

8

The Mathematica.exe dump file has been uploaded.

I also captured the dump files for the two instances of Mathkernel.exe that were running, but have not uploaded those, but will if requested.

Thank you!

~A

9

I held down the shift key while MMA loaded, and the same crash happened after several simple calculations.

Regards