Get Mathematica Online usage and access?

Questions
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1

Hello,
My name is Shailesh. I have just purchased the Mathematica Annual subscription for Premium Service Plus package. It is supposed to include the Mathematica Online usage and access. However, I am not able to use the platform, not able to create notebooks etc. Please help.

Regards,
Shailesh

2

Hello,

I’d recommend contacting Wolfram’s customer support team. They should be able to help ensure that your account is properly configured, and if not, assist in getting you up and running.