Does anybody know how to contact Wolfram Media?
Every time I send an email to info@wolfram-media.com I get a reply from rt@wolfram.com telling me literally:
No permission to create tickets in the queue ‘q-wolframmedia-new’
Many thanks in advance,
Ruben
If there’s no cost issue, phone calls to Wolfram Research usually lead quickly to the correct department or person (even if, as my well be the case, you have to leave a voice message with your question and e-mail address).
Thank you for taking the time to let us know. I’ve reported this issue to the appropiate people so that it can get fixed.
I would use this form. It should go to someone who will know how to route your query to the appropiate people at the company: