Need help with step by step solution.

I want to solve a limit without using l’hopital rule, we are not allowed to use it in our course, how am I going to do this? Any special signs I have to write? Or is it even possible?

Are you trying to say that you see step-by-step solutions on Wolfram|Alpha that include l’Hopital’s Rule and you want to get step-by-step solutions on Wolfram|Alpha that do not include l’Hopital’s Rule ?

Exactly, there is another way to solve the limit by factorising, but how do I tell Mathematica to solve it that way?