I am trying the seeming simple task of adding a Viewer to an online notebook and not of the buttons or links in the UI work. Navigate to either File | Access or to Share | Private Document in Mathematica Online.

Collaborators need to be Wolfram Ids but Viewers can be just emails address for people that do not have Wolfram Ids. If you type in the email address and select the Add Viewers button then absolutely nothing happens. Why is this not working? How do I add Viewers to a notebook with {"Interact", "CreateCell"}
permissions. SetPermissions
does not work on the CloudObject
with the notebook url when evaluated in the desktop app as it complains about needed Wolfram Ids. However, Viewers do not have to be Wolfram Ids.
This is very frustrating! I need to share a notebook with someone that does not have a Wolfram Id and the situation is that Mathematica Online is the best way to do this. How do I get this to work?