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Mathematica download manager do not start on windows 7, home edition

Posted 6 years ago
POSTED BY: Nasser M. Abbasi
13 Replies

Ask Wolfram Tech Support to provide you a link where you can directly downoad the installation file without using their "download manager" that still fail in some circunstance.

POSTED BY: Joao Faria
Posted 6 years ago

enter image description here

I have the same issue here.

POSTED BY: Lai Xintao

Hello Carlos,

Maybe the .iso file is not available to all Mathematica users. I got it from my user portal. As the Wolfram Download Manager is working for most of the users, I sugest you to use the workaround described by our fellow Nasser Abbasi (see his message above)

POSTED BY: Joao Faria

In some circunstances the Wolfram Download Manager do not work. I hope they find out soon why. Bypass is to download de .iso file (DVD image) and extract the .exe file from there. Or find a way to get the .exe file in some other midia like Mr. Nasser did. See the previous message. You can also ask Wolfram Tech Support to give you access to .exe file using other Wolfram Site.

POSTED BY: Joao Faria

Can you show me where i can download the .iso file? I couldnt find it and I asked help from the Tech Support but they dont answer me yet, sorry if im bothering you too much with this.

Did you find any way to install it? I've been having the same problem but i couldnt solve it.

Did you find any way to install it? I've been having the same problem but i couldnt solve it.

sorry, I could not find a way. These are the steps I did to install Mathematica:

  1. went to best buys and bought a USB stick for about $15.
  2. drove to school library
  3. logged in one of the public PC and put the stick drive into the PC.
  4. downloaded Mathematica installer (DM.exe) to local drive on the PC.
  5. Run it. Now it worked on that PC. It downloaded everthing to local driver (did not how to tell it to download to the USB directly).
  6. copied the folder where it downloaded everything back to the USB drive.
  7. Took the USB drive back home and put it in my home PC.
  8. copied the folder out of the USB drive to my home PC drive.
  9. Installed Mathematica 11.3 from the local drive now that the files are all there.

The above method seems to work as a workaround to bypass this problem.

POSTED BY: Nasser M. Abbasi

I was able to bypass the DM by downloading the .iso file. Recording a DVD and getting the .exe file from there.

POSTED BY: Joao Faria
Posted 6 years ago
POSTED BY: jacob281
Posted 6 years ago

I am having the same problem with the Mathematica 11.3 Download Manager under Windows 7: the download reached the final 12MB and the I got an error that there was a write access problem. I successfully installed it on one machine but was unsuccessful in installing on another machine.

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POSTED BY: shivaji rao
Posted 6 years ago

Similar problem on Windows 10 x64. The window opens, but stays blank. enter image description here

POSTED BY: Severin Posta

I did have a problem with the Mathematica 11.3 Download Manager under Windows 10: the download reached the final 12MB and then I got an error that there was a write access problem. I spoke with Wolfram tech support about this, and the representative indicated: (i) they had been having trouble with the DM earlier in the day but thought the error had been fixed; and (ii) my particular issue may have been that I was running Windows 10 as a virtual machine under a Mac host.

There was no resolution of the problem other than the representative supplying a direct link to the zip file containing the setup executables.

POSTED BY: Murray Eisenberg

Contact Wolfram tech support. They may be able to provide a direct link to the actual download.

(In general, I hate download managers: they just cause more problems than they solve!)

POSTED BY: Murray Eisenberg
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