You can expect the numerical algorithms to give inconsistent results.
Mathematica gives the same false result even if you omit the "N"; the issue here is not a matter of any numerical algorithm.
The issue is rather a lack of coordination and communication between the developer who implemented ArcCoth and the person who authored the "Background & Context" section in the docs. As far as I have found, a fix would require no change to the implementation of ArcCoth; a fix would require only a correction to the documentation. I foresee no fix ever happening, though, because the consensus among the community is that wrong is better when wrong is what Mr. Wolfram chooses.