Hi guys, I just bought Pro for Students but WolframAlpha thinks I don't. For example, I entered a math problem to get an answer, and clicked "Step-by-step solution". It says:
To unlock the full solution... Go Pro Now! Already have Pro? Sign in
However, I already have Pro for Students and I'm signed in (top-right corner shows my email)! If I open my account page, I can clearly see Plan: Pro for Students and my bank account shows that I'm charged for it.
What's wrong with WolframAlpha? Can someone please help me?
Yep, same thing happened to me about two weeks ago, but it does seem OK for me now. Maybe it just takes a while for their systems to get in sync?!
Hi Paul, indeed as you said, it works now. Thanks!
I'm having the same problem! So unsatisfied!