Dear all, have you tried contacting Wolfram|Alpha team directly? This is just a forum and we have passed information to the Wolfram|Alpha team and they are aware. If you wish to discuss your particular issues and time-frames you best talk to the team directly following the above link as this Community has no further information. Please understand communicating with team directly will get things resolved much quicker. Once you establish the contact with the team you can ask them for updates on the issue.
Still Having this issue, on Mac OS X with safari and chrome.
I get the same bug on Mac Firefox, Chrome, and Safari. It happens when displaying ODE step-by-step solutions using undetermined coefficients and variation of parameters. So far happens with every ODE I try. ODE Laplace transform solutions do not cause the bug.
2 years from the original post and I'm having the same issue, with the undetermined coefficients method of solving ODEs.
It happens in Chrome and Internet Explorer. Running Windows 7 Pro 64 bit. Has Wolfram found any solutions to this yet?
The problem still exists and the work around works. I'm in chrome on windows 7.
I am experiencing the same thing! Very frustrating. However, the 'customize and save image' button also works in FireFox. Thanks Liam Stevens!
Bug still exists. Been getting these all day. This is the raw PNG I get from right,click, saving:
Customize & Save Image saves the day by fixing the colors
Hey man, when is this going to get fixed? I've come back to this thread multiple times now over the past year.
To all others who NEED this to be working, if you use the wolfram alpha app on your smartphone, you will not receive this bug.