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The Latex renderer isn't currently working on Mathematica Online

Massimiliano Pavan
Posted 3 years ago

I'm noticing that the Latex renderer (CTRL+4 or Insert-Tex Math Formula) on Mathematica Online is not currently working. It returns empty boxes in place of the correct rendering of formulas. I'm attaching an example notebook consisting of only a simple Latex formula ( $K3$) but it doesn't work. When I close and then reload the notebook, two (!?) empty boxes are shown reporting an "an unknown box name" failure.

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I've already contacted the support but haven't got any reply yet. I've tried on Mathematica Online on both Microsoft Edge and Google Chrome based on a Windows 10 Pro system and on an Android smartphone.

Any idea of how to overcome this problem?

Thanks!
POSTED BY: Massimiliano Pavan
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I'd suggest switching to MathJax (as in this community) since it is much faster and works much better than the current renderer (even before it crashed).
POSTED BY: Massimiliano Pavan

Dear Massimiliano Pavan,

Thank you for reporting. We are aware of this issue and working on it.
POSTED BY: EDITORIAL BOARD
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