While the launch of the Programming Cloud is quite exciting, there will nevertheless be some kinks that need to get worked out. We believe that this sign-in issue is caused when certain information has not been correctly associated with a Wolfram ID. We are working to remedy this issue, but encourage users to contact Customer Service to see if we can correct this information. Please be sure to include your Wolfram ID in your correspondence with us.
If you are still running into difficulties while trying to access the Cloud, please feel free to post in this discussion. In order to help us track down specific issues more quickly, it will also be very helpful if you can provide some additional information, such as:
- Error message / behavior you notice
- Operating system (Windows 7 or 8, OS X 10.7, Ubuntu 12.04, etc.)
- Browser and version number
We hope to have this thread be a useful location for the latest status of known issues and troubleshooting tips. Let's try to keep this focused on logging-in/access type issues. If you come across problems after successfully logging into the Programming Cloud please feel free to start a new post or perhaps to an existing one that is related.