10 years later, is there a fix coming?
Maybe they will fix this later, but it formats it for you automatically, sin't it?
Do you mean the desktop versions of Mathematica? I use control+/ myself in there, but I was asking about Mathematica Online, a web-based interface for Mathematica. http://www.wolfram.com/mathematica/online/ I tried control+/ there and it didn't work for me.
Type: x control+/ y to get built up fraction x \over y
Couldn't reproduce in this reply but it works in M-9 and M-10.