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Mathematica crashes when I rotate my 3D image with my mouse

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POSTED BY: David Arnold
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POSTED BY: David Arnold

I contacted Wolfram Support and they recommended that I reinstall Mathematica, following these directions:

http://support.wolfram.com/kb/12473

It seems to have worked. Rotated images are no longer turning black.

We'll see how it goes in the future.

D.

POSTED BY: David Arnold
POSTED BY: David Arnold

Yes. You have the exact same model and configuration as me.

Is it correct that the Mathematica FrontEnd is crashing after displaying these color-inverted images? If so, could you provide the crash report as plain-text?

Thank you.

POSTED BY: Christopher Cole

The first one that happened today is attached. The report did not occur until I closed Mathematica and tried to reopen (not sure if it is when I tried to reopen the file, but I think so).

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POSTED BY: David Arnold

Are you able to consistently reproduce the inverted graphics colors and subsequent crash with the notebook you attached? If so, how long does it take after launching Mathematica before the bug manifests itself? The crash report you posted indicates that Mathematica ran out of available memory address space.

POSTED BY: Christopher Cole

I do not suspect that the command line tools have any effect on the behavior you observe. I was unable to reproduce the behavior on my MBP, but it might have different hardware. Wolfram support will probably ask you for this information as well, but it would aid my attempts to diagnose the problem if you could provide details about the machine on which you observe them. Specifically, it would be useful to know the Model Identifier, Display(s), and GPU(s). For example, here is the relevant details on my own machine from System Information:

Model Identifier: MacBookPro11,3 Processor Name: Intel Core i7 Processor Speed: 2.3 GHz

Intel Iris Pro: Chipset Model: Intel Iris Pro Type: GPU Bus: Built-In

Displays: Color LCD: Display Type: Retina LCD Resolution: 2880 x 1800 Retina Retina: Yes Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes

NVIDIA GeForce GT 750M: Chipset Model: NVIDIA GeForce GT 750M Type: GPU Bus: PCIe

POSTED BY: Christopher Cole

Is there a command I type into Mathematica to get what you need? I typed SystemInformation[], but didn't really get what I see in your reply.

POSTED BY: David Arnold

Most of the information is available from the Devices tab in the output of SystemInformation[]. I actually used the System Information tool in OS X which, I think, provides the specific information I require in a more succinct format. You can access this tool by selecting "About this Mac..." from the Apple menu and then clicking on "System Report...".

POSTED BY: Christopher Cole
POSTED BY: David Arnold
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