Does the following sort of experiment suggest an answer?
p = -5 + 2 z + 3 z^2 - 9 z^3 - z^4 + 20 z^5 - 9 z^6;
soln = Solve[p == 0, z]
(* output is list of rules with Root objects *)
N/@soln
{{z -> 0.953232}, {z -> 1.9405},
{z -> -0.668983 - 0.331246 I}, {z -> -0.668983 + 0.331246 I}, {z -> 0.333231 - 0.654154 I}, {z -> 0.333231 + 0.654154 I}}