I'm the Web & Mobile User Experience Manager at Wolfram Research & WolframAlpha.com. I was the lead User Experience Designer for Wolfram Community, so feel free to ask me anything or send me your feedback/suggestions at firstname.lastname@example.org.
I believe that experience design is really the art of telling a story. You need to connect with people in meaningful ways, be honest and transparent, and make sure that every element of your organization operates in harmony. Done right, it is the total "essence" of a company or organization.
This philosophy forms the backbone of my work as a user experience designer & strategist.