Hi, 
I just purchased Mathematica 12.3.1 Home Edition. I'm running it on a Microsoft Surface Book with Windows 10. 
When I start Mathematica and enter a simple calculation, e.g., 2+2, it takes between 3-5 minutes for the kernel to initiate. After the kernel is initiated subsequent calculations are extremely fast. 
Why is the kernel initiation so slow and what can I do to speed this up? Is there a logfile that I can read to understand? This is a very annoying issue. 
Thanks, Scott