For now we are going to have to just call the Chat enabled notebook a
failure
Since chat notebooks worked fine for you with the Wolfram supplied test API key and for many other users (including me), the problem is with the API key you are using and not chat notebooks. Have you tried accessing the API some other way, e.g. Python?
pip install openai
Then execute this Python code after replacing YOUR API KEY with your API key
import os
import openai
openai.api_key = "YOUR API KEY"
completion = openai.ChatCompletion.create(
model="gpt-3.5-turbo",
messages=[
{"role": "user", "content": "What is ChatGPT."}
]
)
print(completion.choices[0].message.content)