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Never Received an Activation Key?

Allison Eastham
Posted 12 years ago
POSTED BY: Allison Eastham
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I updated my answer so that the correct email address is included from Bruce's correction. ;-)
POSTED BY: David Reiss

David's first suggestion is the best place to start.

If that does not get you an Activation Key, please contact Customer Service at info@wolfram.com or 217-398-5151. They give out Activation Keys.

If the Activation Key does not work, or there is a problem with the returned password, that is the time to contact Technical Support (support@wolfram.com, 217-398-6500).

Sorry you are having this difficulty.

POSTED BY: Bruce Miller

1) Contact the administrator at your university IT department who is in charge of the Mathematica program & licenses and ask about this.

2) Contact customer Service at info@wolfram.com or 217-398-5151 and explain your problem to them.
POSTED BY: David Reiss
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