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WolfRam Alpha Pro Billing Issue

Posted 11 years ago

I tried to sign up for the monthly 4.99 plan, and I'm positive I selected it, but I was billed for 45.00 instead. When I look at my account it says next billing cycle is next month for 45.00. This can't be right, can it? 45.00 a month? Here's a picture of what it shows on my account.

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POSTED BY: matthew emery
2 Replies

That is impressive.

This looks like a job for Customer Service (info@wolfram.com or 800-WOLFRAM or 217-398-5151).

POSTED BY: Bruce Miller

That is impressive.

This looks like a job for Customer Service (info@wolfram.com or 800-WOLFRAM or 217-398-5151).

POSTED BY: Bruce Miller
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