I hope these questions are appropriate.
I just got MMA V 10.0.1.0 and it is crahsing frequently. I am running x86, Windows 7.
If I enter commands that are directed at WA, for example = y'' -2 y' + 3 y = 0 (the first equals is to direct at WA - I attached a screen shot).
When I do this several times and click on the expand result (plus sign in top right), I frequently get a crash.
Any patches or ideas as this is incredibly annoying and all from the session is lost (is there a way to revert back to 9 and get a refund for 10 as this is just too unstable for my liking)?
I held down the shift key while MMA loaded, and the same crash happened after several simple calculations.
The Mathematica.exe dump file has been uploaded.
I also captured the dump files for the two instances of Mathkernel.exe that were running, but have not uploaded those, but will if requested.
A developer requests,
A dump from between the appearance of the error window and shutting
down Mathematica completely (i.e., while the Application Error window
is open) would be very helpful in diagnosing the cause.
A screen shot of how to get a dump via the Task Manager is below.
With the Processes tab, find the Mathematica.exe line, right-click on
it, and in the pop-up menu click on Create Dump File.
This will probably be too big to send by email. It can be uploaded
via http://upload.wolfram.com/. For the "Recipient:" field, put
"email@example.com". In the "Additional notes:", mention this
Community thread number, 360569.
A really basic test for strange behaviors is to reset initialization files, in case one was damaged.
See http://support.wolfram.com/kb/12464 . Note that Control+Shift will clear the list of recently opened notebooks and
global preference settings. A milder form is to hold down just the Shift key as Mathematica starts.
To ask about a refund or reverting to v9, contact Customer Service. 1-800-WOLFRAM, firstname.lastname@example.org
If you look at my input, do you notice the spaces between variable names?
Those are critical.
I do not have that issue as this is a simple example.
My problem is frequent crashes when I click on the expand (+ in the RHS of the graphic).
i ran your query in wolfram program cloud. see if it can help you. the output is also attached
Note that the original poster was not running that command as a direct input to Mathematica. Rather, they were using the natural language input functionality:
To the moderators.... note how this post does not format properly.
Sorry. I manually spread it out a little for readability.
Fortunately for us, only two Community members are having this trouble today. Developer is investigating.