Message Boards Message Boards

0
|
8336 Views
|
9 Replies
|
0 Total Likes
View groups...
Share
Share this post:
GROUPS:

Crash. Trial version of the program doesn't launch.

Posted 10 years ago

Every attempt to launch the trial version of the "wolfram mathematica" is failed due to a crash, and nothing helps. As windows says, programs just stops working,

POSTED BY: Mihail Salnikov
9 Replies

You can try a clean start http://support.wolfram.com/kb/12464

If you haven't gotten through to support yet and this is still an issue, you can try a direct email: support@wolfram.com.

POSTED BY: Jason Grigsby
Posted 10 years ago

I can't. It crashes too. I tried printers driver reboot, fonts re-istallation, windows save mode, programm re-istallation, even Nvidia drivers change. Nothing helps.

POSTED BY: Mihail Salnikov

Did you check the MD5 check sum of the download before installing? Do you run Windows XP, Windows 2000 or some older version? I mean, Mathematica is used to work on a daily base for literally millions of users ...

POSTED BY: Udo Krause
Posted 10 years ago

Yes, no probles there. Win 7 x 64.

POSTED BY: Mihail Salnikov

Can you start the command line version (math.exe) - in a DOS box, if it is under windows:

dos-box

or from the shell under Linux, iOS?

POSTED BY: Udo Krause

Contact Wolfram Support. They should be able to help. They will want to know details of your computer, etc.

Posted 10 years ago

Email doesn't working as i see.

POSTED BY: Mihail Salnikov

Since you have a web browser, you can contact support over the web:

http://www.wolfram.com/support/contact/email/

They can help with installation issues (which this appears to be).

Posted 10 years ago
POSTED BY: Mihail Salnikov
Reply to this discussion
Community posts can be styled and formatted using the Markdown syntax.
Reply Preview
Attachments
Remove
or Discard

Group Abstract Group Abstract