I am new to Mathematica and I am trying to find the the value of y that satisfies this equation.
However, I am not being able to get an explicit result nor to find the reason.
to look at the Real and Imaginary parts of that expression.
It does not look like that expression might ever be zero so there may actually be no solution and Solve and Reduce might have been correct when they reported this.
Or perhaps I made a mistake copying this into Mathematica.
Please check all this very carefully to see if there might be any mistakes.