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Success! It resolved the problem. Thank you! A couple notes: I had to do step 6 before I could do step 5. Also, it was labeled "Change system defaults...". Otherwise the steps you outlined worked for Windows 10 because I was able to find the...
After upgrading Windows 7 to Windows 10, Mathematica 10.2.0 developed this same problem. I reset the configuration as suggested and it helped reduce some of the excess freezing and crashing, but the "Formatting Notebook Contents" message still...