Hi Alexey,
I'm sort of at a loss at what more we can do.
As pointed out in a number of posts, there are things that a user can do to minimize the impact of importing/exporting data between releases of Mathematica. But all that responsibility falls on the user.
But I think Wolfram Technical Support does not fully understand how such a small issue of importing data incorrectly can lead to all sorts of mysterious user application problems. If you data is inconsistent, your results are going to be inconsistent. Data integrity is a basic requirement. This huge. All other issues of new functionality and features are secondary.
Take a simple example of storm outages from the last hurricane in Florida. Suppose you upgrade to Mathematica 11.2 to take advantage of new features and functionality of dealing with huge amounts of storm data. And a lot of your data is stored in temporary CSV file extracts. And then unknown to you, CSV imports of customers outage data, truncate or drops rows of customer outage data. So in your post processing, it looks like you've made great progress in power restoration, when customers are still reporting little or no progress.
Importing/Exporting data consistently is something everyone assumes every product does, correctly 100% of the time.
When this showed up after a few days of the general release of Mathematica 11.2, they should of fixed it immediately.
The fact that it is still not fixed, well ...
Leaving it to the Mathematica user community to encounter a problem, and then search Mathematica support blogs for help,
is like a car company leaving it to the dealers to fix know problems with their new cars. It works, but it makes everyone unhappy.
Still hoping that Wolfram will act, but I haven't heard anything from them since my last two emails on the broader issue of data integrity.