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Reinstalling operating system on computer with Mathematica for Sites

Posted 10 years ago

Hello, I have a Linux laptop with Mathematica 9.0.1 from my university (Utrecht University). I want to install a new version of the operating system on the same computer. Can I reinstall Mathematica and use the same license key, or are any other steps required like uninstalling Mathematica first on the old system?

POSTED BY: Albert Pool

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Posted 10 years ago

Thank you for your reply. For the moment I still need Mathematica for school, to avoid problems with activation I will postpone reinstalling the OS until that project is finished (tomorrow, hopefully).

POSTED BY: Albert Pool

Posted 10 years ago

If it's a new OS, you probably have to get your activation key reactivated. For all purposes, it's as if you were moving Mathematica to a new machine. See this article which provides a link to a form which will help you through this quickly. http://support.wolfram.com/kb/717 Otherwise, if you run into issues contact Wolfram Customer Support https://www.wolfram.com/support/contact/

POSTED BY: Sean Clarke

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