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error running CDF's using V10 plugin with Firefox 36, on windows 7, 64 bit

Nasser M. Abbasi, student
Posted 11 years ago
POSTED BY: Nasser M. Abbasi
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Luca M
Luca M
Posted 11 years ago
POSTED BY: Luca M
POSTED BY: Nasser M. Abbasi
POSTED BY: Bruce Miller

Goto: hamburger menu, click question mark, troubleshooting information, click crash reports, click a Report ID and wait until it finds the report (tries to find it every 30 sec).

POSTED BY: Pieter van Bijnen

crash reporter says:

Is there a crash report generated on windows for CDF crash? Can you please show where it is located? or how did you find the CDF crashed? thanks
POSTED BY: Nasser M. Abbasi
POSTED BY: Pieter van Bijnen
Luca M
Luca M
Posted 11 years ago

I have no problem with FF 35.0.1 and I see the same version number of the CDF plugin. Is the plugin enabled in FF Add-ons Manager-Plugins?

Supposing you are on Windows, have you tried quitting Mathematica through the small icon in the notification area? I think that the plugin doesn't work if there's some Mathematica kernel active (or launched by the Mathematica program or, maybe, left running from some other browser).
POSTED BY: Luca M
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